Refund policy
Returns & Exchanges
All sales are final. We do not accept returns or exchanges, so please make sure to carefully read the description and details of each product before placing your order.
Exceptions may only be made in the following cases:
- The order received is different from the one placed.
- The item arrived damaged or defective.
- The package was lost during shipping.
If any of these situations apply, please contact us by email Hello@thepinkmokey.us and we will be happy to assist you.
All of our products include a 7-day warranty from the delivery date for manufacturing defects only.
This warranty does not apply to items showing intentional damage, marks, misuse, or alterations.